Here’s What We’re Doing to Ensure Your Health & Safety

Everyone understands that it is a team effort to keep our clients, showroom and team members healthy. To that point we’ve met virtually with all of our team members to go over the new rules by which we’ll operate when meeting in the office.

First, all visits to the showroom will be by appointment only, until health officials indicate, and we’re confident, that walk-in traffic is safe.

Second, employees understand and embrace our zero-tolerance position for coming into work with even a hint of illness. There’s essentially an unlimited sick day policy until further notice. And it goes without saying that should you feel ill, we fully expect that you will cancel and reschedule your meeting. No problem!

When you visit our office, we’ll ensure that you don’t come in contact with anyone but the person with whom you are meeting, and to the maximum extent possible, social distancing will be in place.

When a visitor leaves our office, our team will clean and disinfect any surfaces that might have been touched. This extra effort is our way of assuring you that you can be at ease knowing that we care deeply for your safety.

In Our Client’s Homes

Before our crew visits your home, we’ll email you our safety checklist so that you know how we are preparing for a safe, productive visit. In that email we will also share our expectations of you and your home, so that we can all be safe together. Unlike the past when we might have two groups of tradesmen working together, we will be sequencing trade visits so that no two trades overlap. We are also minimizing the need to have more than one worker in the home at any one time. When the need for a helper does arise, our crews have instructions on the safety equipment to use (gloves, masks, etc.) and the distance to maintain to maximize everyone’s safety.